Whether you’re looking for comprehensive car insurance - or something simpler such as third party, fire and theft - we offer different levels of cover to give you peace of mind while you’re on the road.
With comprehensive cover, you’ll be protected against the costs of an accident – whether you were at fault or not.
Plus you’ll have access to a whole host of optional extras – such as breakdown cover and courtesy cars – to help you create the kind of car cover that suits you.
We’re always here to help, with extra savings and support, for when you need it most.
Save money when you insure more than 1 car on a single policy.
23% of customers are expected to receive the maximum saving.**
We’re available to help you around the clock, 365 days a year.
We like to do things a little differently at Aviva. That’s why we want you to know everything about your policy before you take it out.
Here, you’ll find a summary of all the things that are included in your car insurance policy – and what’s not included in the standard cover.
So, with our comprehensive car insurance, you’re covered for theft, fire and damage to your vehicle, as well as:
All this and you can take control of any costs you might have to cover by setting your own excess limits – from £150 to £1,050.
For more details and the full list of what’s covered in your policy, see our summary of cover.
There are always some things that we won’t be able to cover – usually in situations where it’s difficult to know why something’s gone wrong, and who may be at fault.
Some of these things are:
You’ll find full details of what’s not covered in the Motor Insurance Policy Booklet PDF (498KB).
Get roadside help with recovery, at home and onward travel options.
Your premium won’t increase as a direct result of your claim when you renew, if you make one claim.
Expert legal support when you need it most.
Fast access to a replacement vehicle, with standard and enhanced options available.
Get cover on your European holiday, so wherever you are, you’re protected.
Get help on the road to recovery after an accident with expert physiotherapy treatment.
Cover for serious injury to you or your partner as a result of an accident.
Planning a trip and want to share the drive? Get insured to drive someone else’s car for 1-28 days.
Want to practice your driving in someone else’s car? Get covered while you learn, from 1 day to 3 months.
Simple and straightforward cover if you have an accident that wasn’t your fault. For cars worth under £5,000.
Comprehensive car insurance covers you for more scenarios than any third party, fire and theft insurance.
With comprehensive cover, we’ll make sure your car is repaired if it’s damaged if you’re in an accident – whether you were at fault or not. You’ll also be covered against any injury caused to someone else or damage to their vehicle or property.
Third party, fire and theft insurance is available for cars worth under £5,000.
It only covers injury or damage to other parties involved in a crash but it will still protect your vehicle from damage caused by fire or theft.
If you choose comprehensive cover you’ll be insured to drive another person’s car – but only up to the limits of third party insurance. Please see policy booklet for full exclusions.
This means that if you have an accident in someone else’s car, we’ll only cover the costs of the other person and vehicle – and not you and the car you’re driving.
Before you start your car insurance quote, make sure you’ve got the following details to hand.
First, we need to know your car’s number plate. It’s not absolutely essential, but it will save you time if you can provide this.
You’ll also need to let us know about any modifications to your car.
No claim discount (NCD)
For an accurate quote, you’ll need to tell us the number of years you’ve had a continuous no claim discount. You should be able to get this information from your current car insurance provider.
Your licence details
We’ll need to know the type of licence you have and how long you’ve had it.
Claims, accidents or convictions
We’ll need to know the date and type of any accidents you’ve had in the last 4 years. For example, if the accident was your fault, or someone else’s.
You’ll also need to let us know about any driving convictions you’ve incurred in the last 5 years.
You’ll need to provide this information for any additional drivers you want to add to your policy.
Details of any other drivers
You’ll need the full names of any other drivers you’d like to add to the policy.
You’ll need to call us on 0800 001 4002 if you’d like to get a car cover quote for more than 2 cars.
Lines are open Monday to Friday 8am-8pm, Saturday 9am-5pm, Sunday and Bank Holidays 10am-4pm. Calls may be recorded and/or monitored.
This product has been awarded an overall rating of from 7197 customer reviews
These reviews have been provided by customers who’ve made a claim or bought a motor insurance policy from us.
We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.
Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.
We hope these reviews will help in your search for motor insurance.
Stefanita24 gave this product an overall rating of
I'm very satisfied compare other companies. I find Aviva the best
I would recommend Aviva to a friend
pickycustomer gave this product an overall rating of
When our car was stolen it was a horrible experience and a great shock, especially as we watched it go on CCTV. The thieves went to a lot of trouble to get it, having to smash the electric gates, we thought we had taken every precaution possible with gates and cctv other than build a moat around the house filled with alligators. Aviva dealt with the claim fairly and very swiftly and made an upsetting situation bearable. We have multi car cover with Aviva and the price is excellent. Can't see them being beaten on price or customer service.
I would recommend Aviva to a friend
Wilkie gave this product an overall rating of
Simple way to get motor insurance. Clear, concise, simple
I would recommend Aviva to a friend
Different factors impact the price of your car insurance.
Find out how to get rewarded for driving safely.
Find out when and how you should report a car accident.
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If you have any questions or queries, or you’d just like to know more about car insurance, get in touch with us and we’ll be happy to help.
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*10% of customers buying comprehensive car insurance with us from November 2016 to January 2017 paid this price or less for our standard cover (excluding optional extras). Priced individually.
**Discount depends on individual circumstances and does not apply to optional extras. Minimum price applies.
***You’ll need to provide us with details of the other vehicle and driver.
****Mobile service depends on nature of damage and availability. Not suitable for structural or mechanical damage.
*****Wear and tear isn’t covered and vehicles must be kept roadworthy.Parts are covered for the length of the guarantee given by the part manufacturer or supplier.
^Discount doesn’t apply to optional covers. Existing car and van customers aren’t eligible as they receive a MultiCar discount instead when they add a car to their existing policy. Discount might be removed or changed at any time.