General enquiries

We’ll try our very best to get back to you within 24 hours but, due to the impact of coronavirus and current high demand, it may take us longer. If your query is urgent please complete the form below and we'll get to you as soon as we can. Some policy changes can also be made via MyAviva.

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If you are an Aviva Online customer via Confused.com, input your quote number or policy number starting 72.