What’s Aviva DigiCare+ and how can it help?
It's an app available when you purchase a new Life Insurance Plan, Critical Illness Plan, or Over 50s Life Insurance with us.
Aviva DigiCare+ is a health and wellbeing app that gives easy access to a range of benefits, which could help you detect, manage, and prevent physical and mental health problems.
The app is provided by Square Health and the services are provided by Square Heath and a handful of other trusted third party providers. The app is your personal gateway to achieving a healthier body and happier mind. Qualified clinicians, nutritionists and therapists are just a tap and swipe away.
These services are non-contractual benefits Aviva can change or withdraw at any time. This does not apply to Grief Encounter, who are a charity and can be used by the general public.
Residency restrictions apply and charges for some services may apply.
The main reason for taking out a protection policy should be the financial protection it provides, not for the benefits Aviva DigiCare+ offers. If you're an Aviva Protection UK Limited customer (formerly AIG Life Limited) with access to Aviva Smart Health, please visit www.smarthealth.aviva.com for more information.
What’s included with Aviva DigiCare+?
Find out more about all these Aviva DigiCare+ services.
How to access Aviva DigiCare+
After getting a new Life Insurance Plan, Critical Illness Plan, or Over 50s Life insurance from us, you can get started using the app in just three steps. All you need to do is:
You can find full details of the services and terms and conditions within the app. To learn how we use your data, see our privacy notice. To learn how Square Health uses your data, see their privacy notice.
Aviva DigiCare+ is compatible with most iOS and Android devices.
Discover the full benefits of Aviva DigiCare+
Here’s more about the health and wellbeing services you can access using the app.
Health and lifestyle
Ways to keep your health and fitness on track.
Annual health check 
Return the pin-prick blood sample and it'll be tested for 20 health markers. A personalised report will be published in the app and a follow-up GP appointment is available to discuss the results and next steps. Provided by Square Health.
Nutritional consultations 
You'll have up to six sessions a year with a nutritionist who'll provide advice on eating plans, how to change your relationship with food, and how to break less healthy habits.
You can share these sessions with your partner and kids (aged 12 to 18 or 21 if they're in full-time education). Provided by Square Health.
Gym and home fitness discounts 
Shed pounds for less by discovering discounts on gym memberships and health & fitness services.
Money saving codes can be found within the app.
Provided by Epassi UK Limited.
Treatment
Expert health support, ready to help you and your family feel well.
Bupa Anytime HealthLine 
Nursing staff are ready to help 24 hours a day with any medical issues. You, your partner, and your children up to age 18, or 21 if they're in full-time education, have no limit on the number of calls you can make. Provided by BUPA.
Mental health support 
Support with a range of mental health conditions via a video consultation with a qualified specialist. Six sessions can be shared between you, your partner and your children aged 16 to 18 (or up to 21 if they're in full-time education).
If you're worried about your child who's under 16, why not use your session to discuss your concerns. You can call the customer support helpline on 0333 023 2700. Provided by Square Health.
Second medical opinion 
If you need reassurance or alternative treatment options following a medical diagnosis, get a second opinion from a UK-based specialist.
Available twice a year to you, your partner and your children up to 18, or 21 if they're in full-time education. Provided by Square Health.
Bereavement
Here are some ways you and your immediate family can get the support you need after the death of a loved one.
Bereavement counselling 
Professional help from a qualified counsellor when someone close to you passes away.
In addition to 6 mental health sessions per year, you're entitled to 6 further sessions in the 12 months following a bereavement. The sessions can be shared with your partner and your children aged 16 to 18 (or up to 21 if they're in full-time education). If you pass away during the policy term, your partner and children can continue to use this service for a year. Provided by Square Health.
Grief support for young people 
Grief Encounter is a charity that cares passionately about helping bereaved children, young people and their families find hope and healing after the death of someone close. They’re able to send out Grief Relief kits and, if appropriate, provide help from a specialised team of trained bereavement support workers and therapists
Legal services 
Aviva have teamed up with Red Apple Law to offer you access to legal support and professional guidance, including Will writing services, Lasting Power of Attorney, funeral support and estate administration services. Provided by Red Apple Law legal services.
Bereavement guide 
A guide to support you with the essential (and some non-essential) tasks that often follow bereavement. The guide sets out registering a death, arranging a funeral, what to do about pensions, tax and banking.
Your questions answered
Am I eligible for Aviva DigiCare+?
When can I start to use Aviva DigiCare+?
How does the Aviva DigiCare+ app work?
Who do I contact If I need help with the app or the service?
Take a look at our life insurance
Here are some of the ways we can be here for you and your loved ones. When you've chosen the cover that you need you'll be able to access the Aviva DigiCare+ app and services from your policy start date, at no extra cost. However, your main reason for taking out a policy with us should always be financial protection, and you shouldn't take out a policy for the Aviva DigiCare+ benefits alone.
Life insurance
Leave a lump sum for your loved ones when you’re gone, if you pass away within the policy term. This isn’t a savings or investment plan - it only pays out on a successful claim.
Critical illness cover
Get a lump sum payout if you're diagnosed with a critical illness, covered by the policy, within the policy term, so you can worry less about your finances and focus on your health. This isn’t a savings or investment plan - it only pays out on a successful claim.
Over 50 life insurance
Over 50 life insurance that lasts a life time and a lump sump payout – and we won't ask any health questions. Explore our Over 50s Life insurance. Full cover after one year. As this is not a savings or investment plan, there is no cash-in value at any time.