Shoulder pain: the different types and treatments

Shoulder pain is common, but the causes and treatments vary depending on the type of symptoms you have.

Key points

  • Shoulder pain usually goes away on its own, and there are things you can do at home to help your recovery.
  • Sometimes it’s caused by injury or trauma to the shoulder, or it can be down to longer-term health conditions, like arthritis.
  • Treatment for shoulder pain often involves self-help, or you might be referred to a physiotherapist.  
  • You can pay for private treatment for shoulder pain if you have health insurance – it all starts with a GP referral. 

We use our shoulders a lot in our day-to-day activities – lifting, carrying and exercising can all put a strain on our joints. In this article we look at some of the common causes of shoulder pain as well as recommended treatment and preventative measures you can take. 

What causes shoulder pain?

Our shoulders are quite complex, consisting of several joints, tendons and muscles. If you’re feeling pain in your shoulder, it can be down to a few different causes.

The NHS website references these conditions as possible causes of shoulder pain: Footnote [1]  

  • Frozen shoulder
  • Arthritis
  • Tendonitis, bursitis and impingement
  • Hypermobility causing shoulder instability
  • Dislocated shoulder or broken bone
  • Torn or ruptured tendon 

Call 111 for immediate advice if you have severe, sudden shoulder pain that started after an injury or accident. This can be a sign of something serious, like a broken bone or torn ligament or tendon and you may need immediate medical help.

Injuries and sprains

Injuries can happen in different ways, including from a fall, an accident or playing sports. Sprains are injuries to the ligaments that support the joints. 

Dislocated shoulder

Shoulder dislocation usually occurs due to trauma from a fall or playing sports. The bone of the upper arm (humerus) comes out of the shoulder socket, causing instability and weakness. Footnote [2]  

Labral tear

The labrum is a cartilage structure in the shoulder joint that helps with stability. This can be damaged during injuries like dislocating your shoulder – which can happen when playing contact sports, falls and motor accidents. Footnote [3]  

Rotator cuff injury

There are 4 rotator cuff muscles that help the shoulder to move in lots of directions. The tendons, which are the parts of the muscle that join to the bone, often cause pain from overuse and repetitive movements. This can limit the amount of mobility and function you have in your shoulder. Sometimes, during a fall or other type of trauma to the shoulder, the rotator cuff can tear.

Broken bone or fracture

A broken bone, such as a broken arm or broken collarbone, can cause sudden, intense pain. Footnote [1] You may also not be able to move your arm, and your shoulder may change shape. Footnote [4]This is usually caused by an injury or fall. 

Arthritis

Shoulder pain that comes on quickly is often caused by injury or trauma. However, longer-lasting shoulder pain can sometimes be related to arthritis. 

Osteoarthritis

Osteoarthritis is a condition that can affect any of the joints in our bodies. It happens when the cartilage at the ends of the bones becomes thin and rough. This is a normal part of getting older, but it can mean the cartilage wears down and becomes damaged over time. Our supporting tissues around the joint then have to work harder. It’s a pretty common condition that sometimes won’t cause any symptoms at all, but other people can experience stiffness and reduced movement. Osteoarthritis of the shoulder is less common than in other joints like our hips and knees. 

Rheumatoid arthritis 

This is different to osteoarthritis, because it causes multiple joints to become swollen and painful. It’s known as an auto-immune condition that requires specialist care. 

Frozen shoulder

Frozen shoulder is a condition that causes pain and stiffness for months or even years. The causes are not fully understood, but it will usually resolve itself over time. Treatment involves pain relief and physiotherapy exercises you can do at home. Footnote [5]   

Bursitis 

A bursa is a sac of fluid that creates cushioning for the joints and helps them move smoothly. If your shoulder is swollen, there’s tenderness and warmth near the joint and pain that worsens when you move it Footnote [6], you might have bursitis of the shoulder. 

Shoulder impingement

Shoulder impingement is also known medically as subacromial pain – a term used to describe shoulder pain with a reduced range of movement. This is typically when reaching above your head. It can be caused by activities that require you to reach overhead – like gardening, DIY or lifting heavy luggage. Footnote [7]  

How to treat shoulder pain

If it’s an acute injury causing intense pain, you’ll need to seek medical treatment as quickly as possible. The NHS recommends doing these things to help treat your shoulder pain at home, for at least 2 weeks: 

  • stay as active as possible and gently move your shoulder 
  • try shoulder exercises to stop the pain returning
  • stand up straight, keeping your shoulders down and gently back
  • support your lower back with a cushion when sitting down 
  • rest your arm in front of you, on a cushion
  • take pain relief – we recommend reading the instructions first and checking with a pharmacist or GP
  • use a heat or cold pack. Footnote [1]  

If the pain doesn’t ease off within a couple of weeks, then you should make an appointment with your GP or a physiotherapist. They’ll carry out a full assessment of your symptoms and discuss your next steps. This might include referring you for imaging tests, such as an ultrasound scan, x-ray, CT scan or MRI scan. These can help by giving more detailed images of your shoulder. 

Physiotherapy

You might be referred for a more in-depth physiotherapy assessment. Physiotherapists are experts in managing musculoskeletal conditions and can help guide and support your through a course of physiotherapy. They’ll discuss this with you, but these typically include mobility exercises, stretches, a personalised strength programme or a combination of treatments. 

How to prevent shoulder pain

Here are some tips from the NHS to help look after your shoulders and prevent any further injuries or pain from happening:

  • stay active and maintain your current fitness level as much as you can
  • keep your other muscles and joints strong
  • exercise with regular and gentle movement of your shoulders and arms Footnote [8]  

Using Aviva health insurance to pay for treatment

The first step is to get a referral from your GP, or through our Aviva Digital GP^. Then you can make a claim through MyAviva, over the phone, or online.

If we confirm that your claim meets the terms of your policy, we’ll pay for the treatment directly. Just be sure to tell us if you need more tests or treatment, or if your hospital or specialist changes. 

^ These services are non-contractual and can be withdrawn or amended by Aviva at any time.

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