Home customer reviews

20/04/2018

I claimed on my household insurance for items which were stolen while on holiday. I expected a long and protracted process but to my surprise the claim was completed in days. The Aviva agent sympathetic towards my loss efficiently talked me through each step. It's a true saying that you don't know how an Insurance Company is going to perform until a claim is made. First class service from Aviva.

I would recommend Aviva to a friend

17/04/2018

From the initial phone call through to the final visit we were dealing with real people who cared. Questions & queries were promptly answered. Had to chase up finalising of work but it was a very busy time of year.

I would recommend Aviva to a friend

15/04/2018

This was our first, and hopefully last, household claim. From starting the process online to completion we were impressed by how Aviva and their sub contractors fixed the leak. The majority of tradesmen used were better than the ones we used when we did up our house and we've taken their number for future work! Thank you for making a painful problem as pAinless as possible.

I would recommend Aviva to a friend

14/04/2018

Insurance cover and payment was handled very quickly and to my complete satisfaction.

I would recommend Aviva to a friend

12/04/2018

Buidings and Contents Insurance, Fuss free resolution of storm damage following the "Beast from the East"

I would recommend Aviva to a friend

11/04/2018

This was my first ever home claim. You don't know what to expect, but I was bowled over by the ease of use and efficiency of the whole process and even dropped an email to the building company and Aviva when the post tree-fall repair work to my garden wall was completed. Online and telephone contact was straightforward, a decision on the claim virtually instant, the sourcing of a quality builder quick and the work was completed to a high standard. I was kept up to speed on claim progress throughout. A brilliant experience from start to finish. I hope never to have to claim again, but it's good to know Aviva is there. (This review willl sound like the company marketing dept wrote it, but I promise it is genuine!)

I would recommend Aviva to a friend

11/04/2018

Our claim for serious water damage to bedroom ceiling was handled quickly and efficiently and with minimum fuss. Claim amount agreed and settled via bank transfer the next day. Couldn't ask for better service.

I would recommend Aviva to a friend

09/04/2018

Rebuilding of Garden wall following traffic accident.

I would recommend Aviva to a friend