Non-policy general enquiries

This form is for people who don't hold a policy with us, or for customers who have an enquiry that's not specific to a policy or product. Please complete the form below. We'll direct your enquiry to the right team and come back to you as soon as we can. 

If you do have an Aviva policy and your enquiry is to do with a particular product, go to email enquiries and choose the form that best suits your needs.

If you are making a claim or claiming on behalf of someone else who has a policy with Aviva (for example: life insurance), go to claims and select the product or service you need.

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