Complete the form below to tell us how we can help
Please note as standard that your existing vehicle will remain insured until you collect your new vehicle on the date of change.
You can also make this change on MyAviva. When you have logged in, go to your motor policy, scroll down to the button 'Make a change' and then select 'Replace Your Vehicle'.
The following exceptions won't allow you to make changes on MyAviva:
Your policy is due to renew in next 32 days
You want to continue the insurance on your existing vehicle on a temporary basis
You are in arrears with your payments
Please note:
We are only able to add a vehicle to your policy that is registered to the insured person's address
We will not insure hire and reward (taxis, courier).
If your policy number starts with ‘MTM’ or ‘AVP’, please use this form instead of the one below.
Important information
If you are requesting changes to your policy and there is an additional premium due, we will reply by email with a quote. We aim to do this within 24 hours. No changes generating an additional premium will be made to your policy, until you reply accepting the quote and confirming you want to proceed.
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Did you know that you can add optional covers?
Tailor your insurance with our optional add-ons and get extra cover for you and named drivers on your policy.
You can find more details about optional covers and what is and isn’t covered in your policy document in MyAviva.
These optional covers may not be available for AvivaPlus policies.
Protected No Claim Discount
No Claim Discount (NCD) protection does not protect the overall price of your insurance policy but does guarantee that your premium won’t increase next year as a direct result of 1 at fault claim. NCD protection allows you to make 1 at fault claim in each 12 month policy period before your number of NCD years falls.
If you are adding Protected No Claim Discount cover to your policy, we will need to contact you to share some important information regarding this cover (including the price) before you purchase.
Only available if you have 3 or more years no claim discount.
This option is only available to add from the renewal date of your policy or when you are adding a vehicle.
Motor Legal cover
Our standard cover means that if you injure someone or damage their property in an accident, your motor insurance covers your legal liability to them which means we will pay any compensation the innocent party is entitled to.
Our optional cover Motor Legal cover, provides support for:
A motoring accident that wasn't your fault Provided you have a reasonable prospect of success, and there's someone responsible to pursue for compensation or to recover financial loss, we'll:
offer expert legal advice to guide you through the process
provide up to £100,000 towards legal costs, whether you win or lose the case
cover you, any named drivers and passengers in the insured car at the time
ensure you keep your full compensation payout, as other companies may take a percentage of your compensation
Motoring offences, such as speeding This cover will provide up to £10,000 towards legal costs for a lawyer to defend you.
Legal advice We can provide expert guidance for legal matters relating to your vehicle, like the private sale of a car.
Courtesy Car
Our optional Courtesy Car cover provides you with a vehicle for the duration of repairs regardless of fault. Or for up to 28 days, or until you receive your settlement (whichever is earliest) if your car is stolen and not recovered, or written off. There are 2 options:
A Standard Courtesy Car, which is a small three-door hatchback with four seats, or
An Enhanced Courtesy Car, which is a five-door vehicle with five seats.
Courtesy cars are only provided if you have Comprehensive cover and you use an Aviva approved repairer.
Courtesy cars are only provided in Great Britain, Northern Ireland, the Channel Islands and the Isle of Man.
Courtesy Van
Our optional Courtesy Van cover provides you with a vehicle for the duration of repairs regardless of fault. Or for up to 28 days, or until you receive your settlement (whichever is earliest) if your van is stolen and not recovered, or written off. There are 4 options:
An Enhanced Courtesy Car which is a five-door vehicle with five seats
A car derived van which is a van styled car equivalent
A panel style van which is a van that has rear doors but no rear seats or side windows
A panel style van with a long which base which is a long wheel base van that has read doors but no rear seats or side windows.
Courtesy vans are only provided if you have Comprehensive cover and you use an Aviva approved repairer.
Courtesy Vans are only provided in Great Britain, Northern Ireland, the Channel Islands and the Isle of Man.
Motor Injury Protection Plus
If you have an accident in the insured car, you, your partner or any named driver will have extra financial cover for the following – even if it's your fault.
Death and life-changing injuries We'll pay out £120,000 in addition to the £5,000 included with our standard cover for death or life-changing injuries that have occurred within three months of the motor accident. The life-changing injuries covered are the permanent loss of:
a limb or the use of it
sight
hearing.
Minor injuries We'll cover the cost of physiotherapy sessions up to £500.
Comprehensive cover only.
UK breakdown cover
We’ve partnered with the RAC to bring you a range of breakdown cover options – from roadside repairs to home starts.
These options are vehicle-based, which means that they cover the car rather than the person driving the car and the cover will be rescue only for the first 24 hours if added with an immediate start. We have 4 options for you to choose from:
Rescue only – Rescue covers you for repairs at the roadside, if we're unable to repair the vehicle within a reasonable time we'll transport the vehicle to a destination of your choice within 10 miles or to a nearby garage. You must be at least a quarter of a mile from your home address to receive this cover.
Rescue & Recovery –Rescue & Recovery covers you for repairs at the roadside, if we are unable to repair the vehicle within a reasonable time, we will transport the vehicle anywhere in the UK and transport you and your passengers to the same destination. You must be at least a quarter of a mile from your home address to receive this cover.
Rescue, Recovery & At Home –Rescue, Recovery and At Home covers you for repairs at the roadside, if we are unable to repair the vehicle within a reasonable time, we will transport the vehicle anywhere in the UK and transport you and your passengers to the same destination.
Rescue, Recovery, At Home & Onward Travel –Rescue, Recovery, At Home & Onward Travel covers you in the event of a breakdown and if we cannot fix the car within a reasonable time or locally, we will arrange and pay for a hire car (small hatchback), or alternative transport up to £150 per passenger or £500 for all passengers, whichever is less or hotel accommodation up to £150 per passenger or £500 for all passengers, whichever is less. Minimum age for the replacement vehicle is 21.
Rescue
Rescue and Recovery
Rescue, Recovery and At Home
Rescue, Recovery, At Home and Onward Travel
Roadside assistance away from home
Included
Included
Included
Included
Towing to a destination (up to 10 miles)
Included
Included
Included
Included
Recovery to any destination for you, your vehicle and your passengers
Not included
Included
Included
Included
Assistance at home or within a quarter mile
Not included
Not included
Included
Included
Replacement vehicle, hotel accommodation or alternative transport
Not included
Not included
Not included
Included
Cover Excludes cost of replacement parts and garage labour costs. For more details about what is and isn’t covered please see the Breakdown policy booklet (PDF 191KB).
Please be aware that this cover is not available if you live in Northern Ireland.
Foreign Travel and European Breakdown
Foreign Travel cover gives you Comprehensive cover while you’re using your car abroad in Europe. You’re covered up to 90 days per trip, and a total of 6 months during an insurance year.
You can also add optional European Breakdown cover to provide you with breakdown cover while in the EU, giving you breakdown recovery, roadside assistance, urgent message relay, cost of onward travel and recovered to and from a UK port for a maximum of 90 days in a single trip and up to 6 months per insurance year. Foreign Travel cover must be selected as well.
