How to contact us
For help and support with your business insurance policy, please select the relevant contact details below.
For our joint protection, telephone calls may be recorded and/or monitored. Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 02 or 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.
Business Vehicle and Van Insurance Show more Show less
Bought your cover from a broker? There's a couple of ways you can make a claim.
You can make your claim online. Or you can get in touch with your broker directly about your claim. Remember, you can also contact your broker directly to make changes to your cover or if you're struggling to pay for your insurance.
Landlord Insurance Show more Show less
If you bought cover from a broker, please contact them directly for any claims, changes to your cover or if you are struggling to pay for your insurance.
Public & Employers' Liability Insurance Show more Show less
Our general enquiries phone lines are now closed as these products are no longer available to purchase directly with us. If you need to make a claim for something that’s happened during the time your policy was active, please speak to our claims team below.
If you bought your business insurance from a broker, please contact them directly for any claims, changes to your cover or if you are struggling to pay for your insurance.
Making a claim for one of these types of policies?
- Public Liability Insurance
- Employers' Liability Insurance
Professional Indemnity Insurance Show more Show less
Our general enquiries phone lines are now closed as this product is no longer available to purchase directly with us. If you need to make a claim for something that’s happened during the time your policy was active, please speak to our claims team below.
If you bought your business insurance from a broker, please contact them directly for any claims, changes to your cover or if you are struggling to pay for your insurance.
Legal Protection Insurance Show more Show less
If you bought your business insurance from a broker, please contact them directly for any claims, changes to your cover or if you are struggling to pay for your insurance.
To make a claim online visit
Legal Claims Centre
- New claims:
- Monday to Friday to
- Existing claims:
- Monday to Friday to
All other Business Insurance products Show more Show less
Our general enquiries phone lines are now closed as these products are no longer available to purchase directly with us. If you need to make a claim for something that’s happened during the time your policy was active, please speak to our claims team below.
If you bought your business insurance from a broker, please contact them directly for any claims, changes to your cover or if you are struggling to pay for your insurance.
Making a claim for one of these types of policies?
- Building and Contents Insurance
- Tools, Stock and Business Equipment Insurance
- Business Income Insurance
Payments Show more Show less
If you need to speak with someone about paying for your insurance, think you might struggle to make your payment or have missed a payment, its important you speak to us so we can help.
If you purchased your policy through a broker, we would always suggest you start by speaking to them.
