Frequently Asked Questions

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You asked: How do I renew my policy?

Where we offer you renewal, your renewal documents will be sent to you (or made available on MyAviva) at least 32 days before your renewal date, please ensure that the information on your renewal documents is complete and accurate and that the cover continues to meet your needs.

Automatic renewal customers

If you're happy with the details you don't need to do anything - your premium will be automatically collected from you account or debit/credit card (unless you have cancelled the continuous payment authority or we are unable to offer renewal using the same payment method)

Need to make a change?

If you need to make a change before you renew please call us:

Motor: 0800 056 2192
Home: 0800 904 7259

For information on renewing your travel, breakdown or bike policy visit here

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