Frequently Asked Questions

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You asked: How do you tell me about my renewal?

Where we offer you renewal, your renewal invitation will be sent to you by mail or email (or made available on) at least 21 days before your renewal date. Please check that the information on your renewal documents is complete and accurate.

You can use MyAviva to check your renewal details. Once logged in follow the below steps:

Click on the policy you want to view and then click the "Renewal" button

To make any changes before you renewal, please call us

For motor insurance please call 0800 056 2192
For home insurance please call 0800 904 7259
For travel insurance please call 0800 015 4907
For breakdown please call 0800 404 8344

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