Frequently Asked Questions

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You asked: How do I use Babylon on my smartphone?

When you purchase your Child Health Essentials policy, you will be given access to the Essentials portal. Here you will be able to access each child's unique code to which you will need to use when registering the child / children for the Babylon service. Download the app by searching 'Babylon health' in the App Store or Google Play on your smartphone and after downloading the app, input this code and other details when prompted.

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