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You asked: I'm getting an error message. What should I do?

Please select the 'clear cache' option on your computer - Click on the Settings icon, usually found to the right of the browser bar, select 'History' , select 'Clear Browsing Data' to delete browsing history and ensure you're using an up-to-date, supported browser. If the problem persists, please take a screen shot of the problem message, including the website address shown in the browser bar, and then email this to with details of what you were trying to do.

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