Frequently Asked Questions
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- How do I get hold of my pension fund statements?
- I'm getting an error message. What should I do?
- What is MyAviva?
- How do I change my regular contribution into the Aviva Pension?
- I am out of the country (on holiday / or on business) and I need to speak to someone about my Aviva Pension but the telephone number isn't contactable abroad?
- What should I do if Anti Money Laundering (AML) or Bank Verification fails on my application?
- Where is my document library on the Aviva Consumer Investment Platform?
- Why did my bank details fail bank verification?
- Why did my identity check fail?
- What do I do if I don't have any of the identify documents you've asked for?