The impact of COVID-19
Private hospitals are currently supporting the NHS with the demand for care caused by COVID-19.
This means that some non-urgent tests and treatments that you’d usually have access to with our cover might not be available, or may be delayed, as more urgent cases take priority.
You can still use other services and benefits of the policy, though. And once private hospitals and clinics are back to normal again, you’ll be able to make a claim for eligible, non-emergency treatment.
There’s no private treatment for COVID-19. It’s a public health emergency, so the NHS carries out the diagnostics and care needed for this condition.
Here’s everything you need to know about coronavirus and our health cover.