I want to make changes to my home insurance policy

Complete the form to tell us how we can help

We typically reply within 24 hours but if your required change is more urgent, you may be able to complete your policy change immediately via MyAviva.

Aviva Online and Aviva Premium customers

If your policy number starts with ‘72’ or ‘73’, please visit Aviva Online and Aviva Premium help and support instead of using the form below.

AvivaPlus customers

If your policy number starts with ‘MTH’ or ‘AVP’, please use this form instead of the one below.

Important information

If you are requesting changes to your policy and there is an additional premium due, we will reply by email with a quote. We aim to do this within 24 hours. No changes generating an additional premium will be made to your policy, until you reply accepting the quote and confirming you want to proceed.

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Policyholder's details

Are you the policyholder?

Requester details

If you are the policyholder please leave this section blank and skip to "Tell us details about your request".

Tell us your details here

Tell us details about your request

Provide us with as much information you can so that we can effectively respond to your enquiry.

Would you like the change to be made on your renewal date?
If you'd like to request some of our optional covers, tell us which

For more information on these options, please refer to the optional covers section at the bottom of the page. When you've finished reading, just scroll back to this section, your form details will still be here.

Where there is an increase in premium, we will not process any changes until we have permission from you to do so.

Do you need extra support managing your policy right now? Or do you think you will soon? (optional)

This could be because of something like a health issue, a death in the family, or difficulty reading. If you tell us here, we’ll do our best to help.

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Did you know that you can add optional covers?

Tailor your policy with our optional add-ons and get extra cover for your home and belongings.

If you have landlord cover, check what optional covers you can add to your policy, at the bottom of the page.

You can find more details about optional covers and what is and isn’t covered in your policy document in MyAviva.

These optional covers may not be available for AvivaPlus policies.

Protected No Claim Discount

Accidental Damage cover for buildings

Accidental Damage cover for contents

Legal Services cover

Home Emergency Cover

Personal Belongings cover

Pedal cycles

Increased valuables cover (extra cover if you have valuables totalling over £10,000)

Optional cover eligibility

Not all of our optional covers are available for some of our policies. Read our eligibility table to find out more.

Eligibility for types of optional cover