I want to make changes to my home insurance policy

Complete the form to tell us how we can help

Please fill in the form below and we will get back to you as soon as possible. We typically reply within 24 hours but if your required change is more urgent, you may be able to complete your policy change immediately via MyAviva.

If your policy starts with AVP or MTH please use this form instead.


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Your details

It’s important that you include this as it helps us identify your policy.

If you are an Aviva Online or Aviva Premium customer with a policy number starting with 73 please email us.

Tell us details about your request

Provide us with as much information you can so that we can effectively respond to your enquiry.

Would you like the change to be made on your renewal date?
If you'd like to request some of our optional covers, tell us which

For more information on these options, please refer to the optional covers section at the bottom of the page. When you've finished reading, just scroll back to this section, your form details will still be here.

Where there is an increase in premium, we will not process any changes until we have permission from you to do so.

Did you know you can add optional covers?

Tailor your policy with our optional add-ons and get extra cover for your home and belongings.

If you have landlord cover, check what optional covers you can add to your policy here.

These optional covers may not be available for AvivaPlus policies.

Protected no-claims discount

Valuables cover

Home Emergency Cover

Extra personal belongings cover

Accidental damage cover to buildings

Accidental damage cover to contents

Legal Services cover

Bicycle cover

Not all of our optional covers are available for some of our policies. Read our eligibility table to find out more.

Optional covers eligibility