I want to cancel my home policy or stop my policy from renewing

Complete the form and give us any other information

We're sorry to see you go

Please fill in the form below and we will get back to you as soon as possible. We typically reply within 24 hours.

If you're moving home, you don't need to cancel your policy. Please use our change of address form.

Just to let you know that by cancelling your policy outside of your 14 day cooling off period, you may incur a cancellation fee of £29 plus insurance premium tax.

You may be entitled to a refund of the premium paid, subject to a deduction for the time for which you have been covered and we'll provide you with more details of this in our reply.


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Your details

It’s important that you include this as it helps us identify your policy.

If you are an Aviva Online or Aviva Premium customer with a policy number starting with 73 please email us.

Tell us details about your request

Provide us with as much information you can so that we can effectively respond to your enquiry.

Do you want to cancel your policy from the renewal date?