Helping you through bereavement

A practical guide

What to do when someone dies

Losing a loved one can be devastating. But if you have to deal with the practicalities as well as your own grief it can feel overwhelming.

We can’t ease the pain, and although this guide isn't intended to be comprehensive, it could help you work out what tasks you need to consider and how to do them.

The government website provides a wealth of information on these processes [1]Footnote 1, so if you can’t find what you’re looking for here, they may be able to help.

The essentials

Register the death

Arrange the funeral

Next steps

Dealing with the will


Dealing with money




Death in service



Government benefits

Telling people

Government departments

Credit card companies

Insurance companies

Utility companies

Phone, TV and internet providers

Emotional support

Mail preference services

Social media

Have a question for us?

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General enquiries

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