Contents insurance

5 Star contents insurance from £66

Buy direct, 40% no claim discount

We share our customer reviews on our website, so now you can see for yourself before you buy

I would recommend Aviva they dealt with my claim very quickly and their claim handlers were very helpful

Halfpma from Swansea

5 Stars

Our overall rating:

These reviews are collected, moderated and managed by Bazaarvoice, a third-party ratings and reviews provider.

40% no claim discount if you have been claim free for five years or more, compared to new customers who’ve claimed in the last year* and you could save up to 20% when you buy online. 42% of customers are expected to receive the maximum 20% saving.**

Prices from £66. That’s all 10% of our customers paid.***

Contents insurance

Home contents insurance covers the value of all the belongings in your home. The possessions you would normally take with you when you move house while buildings insurance covers the structure of your home and outbuildings.

Our contents insurance has been awarded a 5 Star Rating by independent financial researcher Defaqto so you have the reassurance that you’re buying quality cover.

If you buy online we’ll give you up to £50,000 cover as standard.

Because you only find out how good your home insurance is when you make a claim we make sure you have all the support and help you need at such a stressful time. That means:

  • We’ll give you a named personal claim manager to manage your claim from start to finish, keeping you updated along the way.
  • Our claims team is available for you to make a claim 24/7, 365 days a year.
  • We’ll replace your locks if the keys to your home are accidentally lost or stolen.^

Get a contents insurance quote now

* Smaller discounts apply if you have been claim free for between one and four years. Discount doesn’t apply to home emergency, legal or specified valuable cover options. Minimum price applies.

** Excludes optional covers. Minimum price applies.

*** 10% of all customers buying home contents insurance with us from November 2015 to January 2016 paid £66 or less. Source: Aviva. The price you pay will depend upon individual circumstances, cover chosen and payment method selected.

^ This includes external doors, alarm systems and domestic safes only, up to a total value of £1000.

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.6 / 5 from 3073 customer reviews

Rating breakdown

3073 reviews

  • 5 stars awarded by 2203 reviewers
  • 4 stars awarded by 673 reviewers
  • 3 stars awarded by 84 reviewers
  • 2 stars awarded by 32 reviewers
  • 1 stars awarded by 81 reviewers

These reviews have been provided by customers who've made a claim or bought a home insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our home insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for home insurance.

Our 3 most recent reviews

Read all 3073 reviews

Charliesmum gave this product an overall rating of 5 / 5

Fantastic service

Rang Aviva as water had come in cloakroom roof and all walls were wet. Next day a local superb firm rang and came too inspect the damage. The next day a roofer appeared and worked in the roof. Then a huge dryer was installed & dried it out. Days later a plasterer came and did the walls. Two weeks later a decorator came and did it from top to bottom! No way could I have organised workmen like that. It all went like clockwork. A big thank you Aviva.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Ease of claims process
5 / 5
Speed of resolution
5 / 5
Customer experience
5 / 5
Fairness
5 / 5

Charliesmum

TYKE51 gave this product an overall rating of 5 / 5

A very good experience.

We have only been with aviva for a year and we have been very impressed with how they dealt with our claim.A pipe leaked in our loft causing damage to landing ceiling and carpet.Within three weeks they had assessed the damage, replaced the ceiling, decorated and covered the cost of a new landing carpet.From the initial assessment through to the repairs, which were carried out by their approved company XPD( who gave us an itinery of when jobs would be done),we have been highly delighted with the workmanship and service.We highly recommend them.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Ease of claims process
5 / 5
Speed of resolution
5 / 5
Customer experience
5 / 5
Fairness
5 / 5

TYKE51

waggod gave this product an overall rating of 5 / 5

Great discount

I required a value for money contents insurance on my flat and as I have a pension with Aviva I got a great discount coupled with great service and this also applied to swiching my car insurance to Aviva with the discount I got no one could match it so in this case it pays to have all my eggs in one basket.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

waggod

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