Car insurance

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Aviva Car Insurance has been awarded an overall rating of 4.5/ 5 from (1654 reviews)

Aviva Car Insurance has been awarded an overall rating of ( 4.5/5 from 1654 reviews )

Here's what customers have to say about Aviva Signature car insurance.

TrustScore 4.5 / 5 from 1654 customer reviews Read all 1,654 reviews for Aviva Car Insurance

Cover for you and your vehicle

Our Aviva Signature car insurance covers you against the cost of accidents, theft and damage. You can choose from our comprehensive or third party, fire and theft insurance. We also cover electric and hybrid vehicles.

Uninsured driver promise

If your vehicle is involved in an accident caused by an uninsured motorist, we'll refund any excess you've paid. You’ll need to provide us with details of the other vehicle and driver.

Transport after an accident

With comprehensive car insurance, if your car isn't safe to drive, we'll get you home, or to your destination and get your car to an approved repairer.^{Footnote [1]}

NCD Waiver

With comprehensive cover we won't reduce your No Claim Discount (NCD) if your vehicle is damaged by incidents such as potholes or flood. ^{Footnote [2]}

You can also add additional cars to your policy with our Aviva Signature multi car insurance cover as well as optional add-ons like protected no claim discount, breakdown cover and courtesy car.

Your car cover options

We offer two types of Aviva Signature car insurance – comprehensive or third party, fire and theft cover– so you can select cover to suit you. Here are the key features of our car insurance options.

Comprehensive Car Insurance

What’s covered

Loss or damage to your vehicle
Cover if your vehicle is lost, stolen or damaged
Your liability
Cover if you injure someone or damage their vehicle or property in an accident
Uninsured driver cover
If your vehicle is involved in an accident caused by an uninsured motorist, we'll refund any excess you've paid. You’ll need to provide us with details of the other vehicle and driver
Vehicle recovery
If you have an accident and your vehicle is not roadworthy we’ll take it to one of our approved garages
Driving other cars
Cover for driving someone else’s car (if you’re aged 25 or over at the start of the policy) ^{Footnote [3]}
Legal costs
Cover for legal costs if you’re involved in an accident that you're legally liable for
Motor injury protection
Cover for you, your partner and named drivers for death or serious injury after a motor accident
Individual no claim discount
Earn a no claim discount on each vehicle you insure

What’s not covered

Unfortunately, we can’t cover everything – make sure you’re happy with what’s not covered, including:

Electrical breakdown
Including problems with the on-board computers – as well as electrical components
Tyres
Any punctures, cuts or bursts – including those caused by braking
Resale value
We can’t cover you for any loss in value of your car after repair

Take a look at our policy booklet for full details of what's not covered.

Read our Motor Insurance Policy Booklet (PDF 554 KB)

What’s optional

Choose optional add-ons at an additional cost to create cover that suits you.

Breakdown cover
Roadside assistance, Recovery, At Home and Onward Travel to add to your Aviva Signature car insurance ^{Footnote [4]}. Not available if you live in Northern Ireland
Protected no claim discount
You won't lose your no claim discount as a direct result of a single claim
Motor legal
Help recovering your compensation and financial losses after a motor incident which wasn't your fault
Courtesy car
Access to a replacement vehicle, with standard and enhanced options available
Foreign use
Cover driving in most European countries
Motor Injury Protection Plus
Injury cover and physiotherapy for you, your partner and any named drivers after a motor accident

Take a look at our Insurance product information document for more information about the extras available.

Read our Insurance product information document (PDF 82 KB)

Third Party, Fire and Theft

What’s covered

Damage to your vehicle
Cover against loss or damage to your car due to fire, theft or attempted theft
Vehicle recovery
Protection and removal of your vehicle if damaged by fire, theft or attempted theft
Legal costs
Cover for legal costs if you’re involved in an accident that you're legally liable for

What’s not covered

Unfortunately, we can’t cover everything – make sure you’re happy with what’s not covered, including:

New vehicle replacement
Not included with this cover option
Medical expenses
Any medical expenses if you’ve been injured in an accident
Personal belongings
Loss or damage to any of your personal belongings
Replacement locks
Locks, transmitters and immobilisers if your keys are lost or stolen
Replacement glass
Repair or replacement of glass

Take a look at our policy document for full details of what’s not covered.

Read our Motor Insurance Policy Booklet (PDF 498 KB)

What’s optional

Choose optional add-ons at an additional cost to create cover that suits you.

Breakdown cover
Roadside assistance, Recovery, At Home and Onward Travel to add to your Aviva Signature car insurance ^{Footnote [4]}. Not available if you live in Northern Ireland
Motor legal
Help recovering your compensation and financial losses after a motor incident which wasn't your fault
Protected no claim discount
Your premium won’t increase as a direct result of 1 claim when you renew

Take a look at our Insurance product information document for more information about the extras available.

Read our Insurance product information document (PDF 82 KB)

Why choose us?

We're proud that our cover's 5 Star rated by Defaqto – a trusted industry expert.

It takes a name you can trust
Over 2 Million people protect their car with Aviva ^{Footnote [5]}
We've got heritage
We have been insuring cars for over 100 years
You can count on us
In 2024 we repaired over 61,000 vehicles

Important documents

If you already have insurance with us, you'll find the documents for your policy in MyAviva.

Car Insurance Important Information document

PDF (89.4 KB)

Car Insurance Product Information Document

PDF (84.6 KB)

Aviva Signature Motor Insurance Policy

PDF (477.3 KB)

Motor cover limits

PDF (138.3 KB)

Motoring in Europe

PDF (254.6 KB)

Breakdown Cover terms and conditions

PDF (235.8 KB)

About our Insurance services

PDF (31.6 KB)

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How our claim process works

Whatever happens, we're here to help – online or over the phone.

Step 1

Let us know

You'll need your policy number to start your claim – so it's a good idea to have this to hand.

If it is an emergency please call us anytime on 0345 030 6925 ^{Footnote [6]}.

Step 2

Expert review

We'll take a look at your claim and work out how best to help you.

We’ll review any photos or documents you’ve sent us as part of your claim and ask you for details of anyone else involved.

Step 3

We'll respond quickly

We'll get back to you as soon as we can to sort things out.

Depending on your cover, we'll organise repairs to get you back on the road. Or work with you to settle your claim if your vehicle can't be fixed.

Making a claim

Looking for something different?

We've got a range of other car insurance products to protect what's important to you.

Aviva Signature car insurance

Plug into a brighter future with our car insurance for your electric and hybrid vehicles.

Quotemehappy Connect Car Insurance

We’d like to introduce Quotemehappy, another member of the Aviva family, which offers a different car insurance option that you manage online. If you’re aged 17-29, you could pay less with our connected motor policy, Quotemehappy Connect where an app monitors your driving and gives you a personalised renewal price and regular rewards – simply for driving safely. However, your policy may be cancelled if you regularly drive unsafely.