How long will it take to get the payment from my critical illness claim?
Once we’ve discussed the claim with you, we’ll usually be able to estimate timescales. If we have everything we need, and your claim is accepted, we aim to pay out within five working days.
Explore more frequently asked questions
Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.
Home insurance and Heating & Boiler Cover
FAQ search tool
Not found the answer you need yet? If you have a particular question, try our FAQ search tool.