How long will it take to get the payment from my critical illness claim?

Once we’ve discussed the claim with you, we’ll usually be able to estimate timescales. If we have everything we need, and your claim is accepted, we aim to pay out within five working days.

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Coronavirus updates, help and support

We're having to do a few things a little differently right now, here's all the latest information about our different policies, including COVID-19 specific frequently asked questions, and the best way to contact us.

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