What is the excess on a home insurance claim?

Our standard excess is £200 but you can select different excesses for both buildings and contents insurance, the minimum being £100. You can select these in the "Tailor your policy" section on the "Your quote" page.

If you have a subsidence claim the standard excess is £1,000 (this figure can change depending on the history of your property/area).

If you are an existing customer you can review your excesses in MyAviva. Once logged in follow the below steps:

  • Use the "Your policies" button
  • Then use the "Details" button on the policy you wish to view
  • Then select "Policy excesses"

For AvivaPlus policies If you make an escape of water claim the standard excess is £450 (this figure can change depending on your level of cover and your standard excess).