What if the details on the policy documents are wrong?

If your details are wrong, you can make most changes to your details and cover online using MyAviva, depending on what product you have.

If you want to make a change that you can't make online or need some help, please contact us.

For information on dealing with incorrect details for Travel insurance or Breakdown cover policy visit here.

Explore more frequently asked questions

Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.

Coronavirus updates, help and support

We're having to do a few things a little differently right now, here's all the latest information about our different policies, including COVID-19 specific frequently asked questions, and the best way to contact us.

FAQ search tool

Not found the answer you need yet? If you have a particular question, try our FAQ search tool.