How do I change payment details?

You can change your direct debit details online quickly and easily using MyAviva

Once logged into MyAviva simply follow the below steps:

  • Choose the policy you want to view
  • Select "Details"
  • Then select "Amend my policy"
  • Then select "Payment details"

Please note you won't be able to change your direct debit details if a payment is being processed or you are approaching renewal.

For payment queries please call us to discuss:


  • Motor: 0800 056 2192
  • Home: 0800 904 7259


For information on how to change payment details for your travel, breakdown or bike policy visit here.