How do I change payment details?

You can change your direct debit details online quickly and easily using MyAviva

Once logged into MyAviva simply follow the below steps:

  • Choose the policy you want to view
  • Select "Details"
  • Then select "Amend my policy"
  • Then select "Payment details"

Please note you won't be able to change your direct debit details if a payment is being processed or you are approaching renewal.

For payment queries please call us to discuss:

 

  • Motor: 0800 056 2192
  • Home: 0800 904 7259

 

For information on how to change payment details for your travel, breakdown or bike policy visit here.

Explore more frequently asked questions

Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.

Coronavirus updates, help and support

We're having to do a few things a little differently right now, here's all the latest information about our different policies, including COVID-19 specific frequently asked questions, and the best way to contact us.

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