How do I change payment details?

You can change your direct debit details online quickly and easily using MyAviva

Once logged into MyAviva simply follow the below steps:

  • Choose the policy you want to view
  • Select "Details"
  • Then select "Amend my policy"
  • Then select "Payment details"

Please note you won't be able to change your direct debit details if a payment is being processed or you are approaching renewal.

For payment queries please call us to discuss:


  • Motor: 0800 056 2192
  • Home: 0800 904 7259


For information on how to change payment details for your travel, breakdown or bike policy visit here.

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Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.

Coronavirus updates, help and support

We're having to do a few things a little differently right now, here's all the latest information about our different policies, including COVID-19 specific frequently asked questions, and the best way to contact us.

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