Do I need to let you know if there are refugees staying in my home?
If you wish to welcome refugees from the Ukrainian crisis, our home insurance will cover you and there’s no need to do anything. We’ll treat refugees as guests, and you don’t have to tell us that they’re staying with you. They’ll be covered by your policy in the same way as guests living in the home.
Explore more frequently asked questions
Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.
FAQ search tool
Not found the answer you need yet? If you have a particular question, try our FAQ search tool.