What is the position if there are new people residing in my home?

Normally, if the number of people living at your property changes, you’d need to contact us so we can update the number of residents living at the home, and understand any cover needs. Your premium could change as a result of this, and some policy conditions may apply if residents are not immediate family or named policyholders. However, in response to the Government scheme to help refugees of the Ukrainian crisis, we’ll treat any refugees – including those from other countries – as guests under your home insurance and you don’t need to tell us if you’re housing refugees in your home.

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