What can I do if I am struggling to keep up with my monthly payments?

If you’re feeling any financial pressure, we're here to help you. You can explore options like reducing your monthly payments by lowering your cover amount or shortening your policy term, which could make things more manageable. We also offer a cost of living support scheme. This lets you lower your payments for now, with the freedom to increase them again in 12 and/or 24 months when you’re back on track.

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Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.

Coronavirus updates, help and support

We're having to do a few things a little differently right now, here's all the latest information about our different policies, including COVID-19 specific frequently asked questions, and the best way to contact us.

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