I have received a refund related to No Claim Discount (NCD) – What is this for?
This refund relates to an issue with your 2022 and/or 2023 renewal price, where the price we charged did not take into account the full amount of NCD you declared to us. The refund reflects the difference between the price you were charged and the price you should have been charged.
Explore more frequently asked questions
Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.
FAQ search tool
Not found the answer you need yet? If you have a particular question, try our FAQ search tool.