What happens once I've uploaded my no claim discount (NCD) proof?
We'll send you an email within 5 working days confirming whether your proof of no claim discount meets our criteria.
If we need more information we'll email you.
Explore more frequently asked questions
Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.
Home insurance and Heating & Boiler Cover
FAQ search tool
Not found the answer you need yet? If you have a particular question, try our FAQ search tool.