Will Aviva pass on the benefit of the Whiplash Reform (Civil Liability Act 2018) to customers?

We’ll pass on the savings from the Civil Liability Act 2018, also known as the ‘Whiplash Reform’, to our customers.

The Civil Liability Act 2018 changes how low-value personal injury claims, such as whiplash, are dealt with and valued. The aim is to cut the number and cost of minor whiplash claims and reduce fraud.

We’ve campaigned for personal injury reform since 2012, highlighting that the number of whiplash claims continued to increase even as cars became safer and the number of road traffic accidents fell.

Now the long-awaited whiplash reforms have been introduced on 31 May 2021.

This is significant news for customers, especially young drivers, because it will help make motor insurance more affordable by reducing pressure on premiums.

It’s also expected to help reduce the number of nuisance calls asking if you’ve been injured in a car accident. And it will help make roads safer by removing the financial incentive for crash for cash fraudsters.