How would my family or loved ones make a claim?

They’ll need to let us know either online or by calling 0800 015 1142. Our expert teams will make sure the process runs as smooth as possible. For our joint protection, telephone calls may be recorded and/or monitored.

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Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.

Coronavirus updates, help and support

We're having to do a few things a little differently right now, here's all the latest information about our different policies, including COVID-19 specific frequently asked questions, and the best way to contact us.

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