Do I need a referral from a GP to claim?

Yes. See your GP or set up a GP video consultation via the Aviva Digital GP app if you're feeling unwell. If they want you to see a specialist, tell them you've got private health insurance with us. If you ask the GP for an open referral, we can help you find a hospital and specialist that's covered by your policy. If you have chosen our Expert Select hospital option, you will always need to ask for an open referral.

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Coronavirus updates, help and support

We're having to do a few things a little differently right now, here's all the latest information about our different policies, including COVID-19 specific frequently asked questions, and the best way to contact us.

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