How do I make a claim?

If you need to make a claim on your health insurance, we’re here to help.

Once you’ve been referred by your GP, you can start a claim in MyAviva or by calling us. We'll just need to know your symptoms, when they started, and what you've been referred for. 

You can find all the information and contact details you need on our make a health insurance claim page.

Explore more frequently asked questions

Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.

Coronavirus updates, help and support

We're having to do a few things a little differently right now, here's all the latest information about our different policies, including COVID-19 specific frequently asked questions, and the best way to contact us.

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Not found the answer you need yet? If you have a particular question, try our FAQ search tool.