Can I change my policy mid-term?

You can tell us about changes in your circumstances at any time. This might include changing the name, title or address of anyone on the policy; correcting any information shown on the policy schedule; or removing members from the policy. To tell us about any changes, call us on 0800 068 3827.

At renewal, you can increase or decrease your cover, such as adding routine dental and optical treatment, or changing your hospital option, call 0800 068 3827. Bear in mind we'll need to review your claim history before deciding if we can make these changes, and it may affect your premiums.

Calls may be recorded or monitored. Calls to 0800 numbers from a UK landline or mobile are free.

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Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.

Coronavirus updates, help and support

We're having to do a few things a little differently right now, here's all the latest information about our different policies, including COVID-19 specific frequently asked questions, and the best way to contact us.

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