Do I need to renew my policy every year?
Yes, you need to renew your policy every 12 months. We’ll send you a renewal invite around 30 days before your renewal date so you can check your details are correct and the cover still meets your needs.
If you’ve previously filled out our MyHealth Counts health questionnaire, you’ll also discover if your Q score has helped you secure a discount.
After checking all the renewal details, if you don’t need to make any changes, then simply leave the rest to us. On your renewal date, we’ll automatically renew your policy and take payment (using the payment details we have saved for you). You’ll then be covered for another 12 months.
Explore more frequently asked questions
Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.
FAQ search tool
Not found the answer you need yet? If you have a particular question, try our FAQ search tool.