What is covered under Home Emergency Cover?

Aviva home emergency cover provides you with expert help with emergencies at your property.

Benefits include:

• Up to £1000 for labour, parts and materials per claim
• Hotel accommodation costs up to £1000 if your home is uninhabitable
• No excess to pay

Emergency situations covered include:

• The breakdown of your main heating system
• A leak in your internal natural gas supply pipe
• Leaking or blocked pipes, drains, or toilets
• Blocked or collapsed drains
• Failure of the electrical wiring within the property
• Damage to roofing and external windows or doors
• Repair or replacement of locks and lost keys to secure your property 
• Treatment of rats, mice, wasps or hornets’ nests on your property.

You can add Home Emergency Cover to your quote in the "Your quote" page.

If you have an existing policy you can add Home Emergency Cover using MyAviva. Once logged in follow the below steps:

Use the "Your policies" button > Then use the "Details" button on the policy you wish to view > Then "Amend my policy" > Under the appropriate cover select "Yes" next to Home Emergency.

If you're a new customer, for cover limits and exclusions please see our Policy Booklet.

If you're an existing customer, for cover limits and exclusions please refer to the documents section of MyAviva on the policy you wish to view.