Frequently Asked Questions
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You asked: Who provides your windscreen cover?
We use a range of supplies for windscreen claims.
To book a repair or replace for your windscreen with our approved windscreen repairers visit here.
Alternatively, you can call our claim specialists on 0345 030 6925. Lines are open 24 hours, 7 days a week.
If you have our Aviva Motor Insurance and Van Insurance
You will not be covered if you have Third Party cover.
If you have comprehensive cover, windscreen replacements are subject to a £115 excess, repairs to chips are subject to a £10 excess
When using a non-approved glass repairer, there is a limit of £185.
If you have AvivaPlus Car Insurance
With basic cover, you are not covered for glass repair or replacement.
Regular cover excesses are £115 for replacement and £10 for repair.
For Premium cover, there is no excess to pay and there is no limit for a glass replacement.
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