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You asked: What happens to my critical illness policy if you decline the claim?

It depends on the type of claim and the reasons why we've declined it.

If there is a claim against a diagnosed illness and the diagnosis doesn't meet our policy conditions, the claim will be declined and the policy will continue unaffected.

If we decline it because we weren't given full, truthful and accurate information when the policy was taken out, we might cancel the policy or amend its terms.

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