Frequently Asked Questions

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You asked: What is premium protection?

Premium protection (also known as waiver of premium) is an optional extra that was previously sold with some of our life insurance policies.

If you have this option, we may be able to waive your insurance premiums if you're incapacitated for a certain length of time. Whether or not we can waive your premiums depends on the type(s) of incapacity covered within your policy conditions.

To find out what you're covered for, please read the policy schedule in your policy booklet or call us on 0800 015 1142 (between Monday to Friday, 8.30am to 5.30pm).

If your policy was previously Friends Life, please visit the contact us page to find the correct details.

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