Frequently Asked Questions

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You asked: When will I stop having to pay my premiums if I have premium protection on my critical illness policy?

You may qualify for premium protection when you've been incapacitated for a set period of time - either one, three or six months, dependent upon your policy. This is known as the deferred period.

You can find the deferred period which applies to your policy within your policy schedule. If you think you are entitled to claim, please do not stop paying the premium until you have contacted us and we confirm the claim is accepted.

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