Frequently Asked Questions

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You asked: Which illnesses are covered by a critical illness policy?

The full, up-to-date list is included in our critical illness guide, which you can find on our critical illness cover page. You can download and keep.

The illnesses and definitions may change so be sure to check your policy conditions for the critical illnesses that apply to your policy.

If you'd like to request a copy of your policy conditions, call us on 0800 015 1142 (between Monday to Friday, 8.30am to 5.30pm).

If your policy was previously Friends Life, please visit the contact us page to find the correct details.

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