Single trip travel insurance

Our Aviva Signature travel insurance is Defaqto 5 Star rated

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What is Single trip travel insurance

Single trip travel insurance covers you for just one trip and can help protect against unexpected events that might pop up – from a sudden illness to issues with your travel documents. With our Aviva Signature travel insurance, you can get cover if you’re aged 16 to 79 and your one-off trip, including cruises (as long as you've told us about them), can last up to 120 days. We also cover UK holidays if you are away from home for at least two nights in a row, and you have either, pre-booked holiday accommodation in a commercially run premises, or prepaid bookings on public transport including flights or ferries.

However, two examples of when you won’t be covered are:

  • any claim if you travel against the advice of the FCDO or do not comply with advice or measures which have been put in place by a government in the UK or overseas, quarantine rules or curfews
  • any claim where the event, incident or circumstances already existed when you purchased your policy or booked your trip (whichever is later). For example, you’re aware of the serious illness of a close relative or travelling companion, which could reasonably be expected to affect your travel plans.

Benefits of travel insurance

  • Sports and activities

    We'll cover you for activities such as tennis or golf, bike rides and archery

  • Emergency medical treatment

    If you fall ill or are injured, we’re here to help with cover up to £10 million Footnote [1]

  • Need to cancel or come home early?

    If you have to cancel your trip or come home early, we’ll cover unrecoverable travel and accommodation costs up to £5,000 per person

Please see What does our travel insurance cover? or policy wording for further details on what is and isn’t covered.

The advantages of Single trip travel insurance

Over 95k people have chosen Aviva for cover in the last 12 months Footnote [2]. If you're only planning on taking one holiday or trip within the next 12 months then this cover could be for you. When you get a quote, we’ll ask where you’re going and the start date and end date of your travel. That way, we’re able to give you specific cover for your particular getaway.

With our Aviva Signature Single trip cover, we'll support you with things like medical emergencies, if you need to cancel or come home early, or your travel documents are lost or stolen while abroad.

Terms and conditions apply.

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Your other travel insurance options

If you plan on zipping your suitcase shut several times a year, Annual Multi-trip travel insurance might be a better option for you. Find out more about our Aviva Signature Annual Multi-trip travel insurance.

Planning a one-off trip?

What our Aviva Signature Single trip travel insurance covers

What’s covered

With our Single trip cover, here’s what you’ll be covered for as standard.

Up to £10 million for emergency medical expenses outside the UK:

  • Emergency medical treatment
  • Dental treatment for emergency pain relief up to £1,000
  • Bringing you back to the UK in a medical emergency

If you have to cancel your trip or come home early, we’ll cover unrecoverable travel and accommodation costs up to £5,000 per person (Conditions apply) due to:

  • Illness or injury of you or your travelling companion
  • Your redundancy
  • Your travel or accommodation provider becomes insolvent
  • Your home being burgled or made uninhabitable following severe damage
  • Cover for cancelling your trip or coming home early if the Foreign, Commonwealth and Development Office advises against travelling to your destination within 31 days before your departure or while you are awayFootnote [3]

Cover for unexpected costs:

  • Travel disruption cover up to £5,000 per person
  • Emergency travel document expenses up to £1,250 per person
  • Missed transport costs up to £1,000 per person
  • Emergency medical supplies up to £250 per person
  • We'll pay £25 for each 12 hour period if your pre-booked transport is delayed and you decide to continue your trip

Take a look at the policy wording for full details of what's covered.

What’s not covered

Unfortunately, we can’t cover everything – make sure you’re happy with what’s not covered, including:

  • Any event, incident or circumstance which had already happened, or was going to happen, at the time you took out, added any optional cover or booked your trip (whichever is later) – and could reasonably be expected to affect your travel plans
  • Any claim if you travel against the advice of the FCDO
  • Any costs which are recoverable from your travel and/or accommodation provider or agent, your debit/credit card company, PayPal, ABTA, ATOL (or similar organisation)
  • Your belongings – unless you’ve taken out the optional Your belongings cover
  • Any claim for missed transport where you've not left enough time for travel, such as transfers between airports
  • Any leisure activities which are listed as excluded in the policy wording
  • Out-of-date travel documents
  • Booking a trip or travelling when the insured person has received a terminal prognosis
  • Claims will not be covered if your trip includes a cruise, unless cruise cover is specifically listed on your policy schedule

Take a look at the policy wording for full details of what's covered.

What we need to know about your health

We need to know if you, or anyone covered, has had any diagnosed illness, injury, or disease in the 12 months before buying or renewing your cover, where they've:

  • been prescribed medicine, including newly prescribed or repeat medication
  • received or are waiting for medical treatment, investigations or tests
  • been referred to, is under the care of, or has had an appointment with a specialist or consultant
  • been admitted to hospital or had surgery 

It’s really important that you tell us about any pre-existing medical conditions. If you don’t, we may refuse to pay a claim or withdraw cover entirely.

Medical treatment abroad can be very expensive. Travelling without cover for pre-existing conditions could lead to serious financial implications if you need treatment while you're on a trip. It could also mean that if you become ill before your trip, we may not pay a claim for cancelling the trip for any insured person.

Look at the Your health section of the policy wording for more information on what we need to know about pre-existing medical conditions and when you need to tell us.

Read our policy wording.

Pre-existing medical conditions

If we can cover a pre-existing medical condition we will, and this will be reflected in what you pay.

If we can't cover your pre-existing medical conditions or we can but you're not satisfied with the price, you might be able to get cover from a specialist medical insurer instead. The UK government lists these specialist insurers for you to check out on MoneyHelper.

We work with a specialist travel insurance provider, All Clear, who may be able to cover you. You can contact them on 0800 848 8693 or head to their website.

If you have symptoms that haven’t been diagnosed yet, you may need to wait for a diagnosis before you’re able to get cover.

Calls to 0800 numbers from UK landlines and mobiles are free.

Optional cover

You can enhance your Aviva Signature travel insurance to cover the specifics of your trip by choosing from our optional extras.

Your belongings

You can choose to add optional cover for your personal belongings if they are lost, stolen, or damaged during your trip. This cover applies per person, per incident and includes:

  • Up to £2,000 for belongings - includes up to £400 for valuables, individual items, pairs, or sets
  • Up to £500 for money - limited to £100 if the insured person is under 16 years old
  • Up to £1,500 for golf equipment

Winter sports

Optional cover gives you extra protection while you're taking part in certain winter sports activities. It covers ski equipment, holiday disruption, piste closure and if you are unable to take part due to illness or accidental injury.

Contact us

We’re always here to support you, with emergency lines open 24/7.
 

You can start a claim online

Or choose the number that best fits your circumstances and give us a ring.

Medical emergencies abroad

0044 1603 208 044

Open: 24 hours a day

Non-emergency travel claims abroad

0044 1603 603 716

Monday - Friday: 8:00am - 6:00pm

Saturday: 8:00am - 4:00pm

Sunday: Closed

Bank holidays: 8:00am - 4:00pm

Non-emergency travel claims in the UK

0345 030 6983

Monday - Friday: 8:00am - 6:00pm

Saturday: 8:00am - 4:00pm

Sunday: Closed

Bank holidays: 8:00am - 4:00pm

Travel assistant

01603 208 045

Open: 24 hours a day

Legal expenses claims and advice

0044 1603 208 244

Open: 24 hours a day

Numbers beginning 01 and 03 are charged at national call rates and are usually included in inclusive minute call plans from landlines and mobiles, although charges may vary depending on your network provider. To protect us all, calls may be recorded and monitored.

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