“What’s the value of my pension?”

Just ask Alexa

Get the Aviva Skill

Introducing Alexa

Meet Alexa, the voice assistant for Amazon Echo. Designed to make your life easier at home, Echo is a hands-free device you control just by talking to Alexa. And you can add ‘skills’ to make Alexa smarter and more personalised – even when it comes to pensions.

About the Aviva skill

The new Aviva skill transforms the way you connect with your pension, allowing you to effortlessly find out your latest pension value from the comfort of your sofa. No need to log in to MyAviva, just ask Alexa.

Please note this skill is for people who have Aviva pensions and are registered with MyAviva. We’ll be adding more products and features, so check back soon.

How it works

1

Find

Find and enable the Aviva skill in Amazon’s skills store.

2

Link

Link your MyAviva account and set up your 4-digit voice PIN for security.

3

Ask

Say - "Alexa, ask Aviva for my Pension value".

Frequently asked questions

What is Alexa?

What is the Aviva skill?

Who can use the Aviva skill?

Why can’t Alexa give me the valuations of all of my pension policies?

Why can Alexa only tell me about pensions and not my other Aviva policies?

On what devices can I use the Aviva skill?

How do I set up the Aviva skill?

I'm having trouble setting up the Aviva skill for Alexa. What should I do?

How do I link the Aviva skill to MyAviva?

What is my 4-digit voice PIN and how can I change it?

What if I’ve forgotten my voice PIN?

Once I’ve enabled the Aviva skill and linked my MyAviva account, how do I use it?

Why is the valuation date of my pension shown on the card in my app not always the same as the day I asked Alexa for it?

Why are the valuation dates of my pensions not all the same?

Are the valuations that Alexa tells me for my pension guaranteed?

Can I use the Aviva skill to contact customer service support?

What information do you collect and how is it used?

What information is available in the Alexa app?

Will Alexa save recordings of my voice?

Will Amazon have access to my MyAviva username and password?

What measures can I take to protect my information?

What should I do if I think my account has been compromised?

How do I disable the Aviva skill?

How do I unlink my MyAviva account from the Aviva skill?

I have more questions about my account. How do I contact Aviva?

Where can I view your Terms and Conditions for the Aviva skill?

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