AvivaPlus Home customer reviews

Overall rating

This product has been awarded an overall rating of 4.6 / 5 from 369 customer reviews

Rating breakdown

369 reviews

  • 5 stars awarded by 266 reviewers
  • 4 stars awarded by 72 reviewers
  • 3 stars awarded by 15 reviewers
  • 2 stars awarded by 6 reviewers
  • 1 stars awarded by 10 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus home insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our home insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for home insurance.

Filter reviews
Sort reviews
Rated 4.6/5 based on 369 customer reviews

A customer gave this product an overall rating of 5 / 5

Buyer review

Great value

AvivaPlus Home Insurance price far better direct than other quotes.

I would recommend Aviva to a friend

Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Veloman gave this product an overall rating of 5 / 5

Buyer review

Home insurance

I have just insured my house and contents at an excellent price ,and it was so easy. My van is also with aviva also a fair price. It was very easy to do and no problems at all.on line an excellent service thanks.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Veloman

Halo gave this product an overall rating of 5 / 5

Buyer review

Car & house insurance

Easy to access. When required nice helpful staff as in my case BUT above all very competitive prices.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Halo

RoyJ13 gave this product an overall rating of 4 / 5

Buyer review

Good customer experience

I decided to change to Aviva Home cover after receiving what the renewal for my previous provider wanted to charge me. Looking on the internet, choosing companies that I considered reliable, and was surprised how I could get the same cover for less from many of them. In the end I went to Aviva because they offered exactly the same cove for just less my previous provider.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over

RoyJ13

Keiffff gave this product an overall rating of 5 / 5

Buyer review

Not contacted by Aviva,

Easily read, right for everything we need, without too many complicated wording, result we bought it.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Keiffff

Snakeskins gave this product an overall rating of 4 / 5

Buyer review

Confidence

Need an insurance that takes the worry from me knowing I am well protected having recently lost my husband of nearly 60 years

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
65 or over
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
4 / 5

Snakeskins

GrahamJ1 gave this product an overall rating of 5 / 5

Buyer review

Easy and simple

Simplified cover and process at a good/competitive price

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
4 / 5

GrahamJ1

Robbo gave this product an overall rating of 5 / 5

Buyer review

That was easy

After receiving my renewal for my house insurance from my previous supplier I went on Aviva website filled in a few questions got a quote and purchased my policy it took a couple of minutes. Easy to use website no drama.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Robbo

Back to top