Gas and central heating protected
From as little as £12.50 a month, our Heating and Boiler Cover helps to protect your heating, plumbing and electrics in the event of damage or breakdown. Price subject to a £50 excess per claim 1.
Boiler replacement promise
If we can’t repair it, we’ll help to replace it.
Approved engineers and parts
All parts provided by HomeServe-approved engineers are guaranteed for 12 months.
Annual boiler service
We’ll check your gas boiler and carbon monoxide detector each year – keeping you safe and warm.
And if we can't beat your current provider's renewal price, we'll give you a £50 Marks & Spencer voucher for choosing us 2.
Your cover options
We offer 3 levels of cover for you to choose from. Prices include a 25% introductory discount 3.
Heating
£12.50 per month
Cover for your gas boiler and central heating system in the event of breakdown.
Price includes a £50 excess per claim and a 25% introductory discount.
- Boiler health check in your first year with us
- Annual gas boiler service and carbon monoxide detector check
- Necessary repairs to your gas boiler and central heating system (as long as they passed the health check)
- Replacement boiler if we can’t repair it (if your boiler’s 7 years old or more, you’ll need to make a £500 contribution as well as any excess amount)
Heating and plumbing
£15.50 per month
Covers heating, plumbing problems and emergencies.
Price includes a £50 excess per claim and a 25% introductory discount.
- Boiler health check in your first year with us
- Annual boiler service and carbon monoxide detector check
- Necessary repairs to your gas boiler and central heating system (as long as they passed the health check)
- Replacement boiler if we can’t repair it (if your boiler’s 7 years old or more, you’ll need to make a £500 contribution as well as any excess amount)
- Repairs to leaking pipes, joints and drains
- Unblocking of sinks, toilets and pipes
Heating, plumbing, electrics and security
£18.50 per month
Covers heating and plumbing, as well as faulty electrics, home security and more.
Price includes a £50 excess per claim and a 25% introductory discount.
- Boiler health check in your first year with us
- Annual boiler service and carbon monoxide detector check
- Necessary repairs to your gas boiler and central heating system (as long as they passed the health check)
- Replacement boiler if we can’t repair it (if your boiler’s 7 years old or more, you’ll need to make a £500 contribution as well as any excess amount)
- Repairs to leaking pipes, joints and drains – including emergency roof leaks
- Unblocking of sinks, toilets and pipes
- Repairs needed to electrical wiring
- Wasp or hornet pest control in your home or garden
- Repairs to broken locks and windows
What’s not covered
Unfortunately, we can’t cover everything – make sure you’re happy with what’s not covered, including:
- Any plumbing, electrical or security problems within the first 14 days of your cover – though we can still help you get a quote for repairs
- Problems with warm air or under-floor heating systems
- Any natural gas appliances or oil fired heating systems
- Chimney repairs
- Repairs to external guttering, rainwater downpipes and soakaways
- Replacing locks or lost keys if you have access to another set
- Repairing internal doors and windows that aren’t used to secure your property
Take a look at our terms and conditions for full details of what's not covered.
Eligibility
To take out our heating and boiler cover:
- You must live in your own home (not a rented or sub-divided property) in the UK (excluding NI, the Channel Islands and Isle of Man)
- Your home must be heated by natural gas and can’t be used for business purposes
- Your property cannot be a flat, maisonette, mobile home or bedsit
- Your boiler must also pass the health check we carry out to make sure it’s safe. If your boiler fails the health check, we’ll give you a full refund of any premiums you’ve paid
How our claims process works
Whatever happens, we’re here when you need us – online and over the phone.
Get in touch
Need to make an emergency claim? Call us anytime on 0345 030 7310 4.
Or if you’d like to book an appointment for non-urgent repairs, simply log in to MyAviva (as long as you don’t have an excess on your policy).
Arrange an engineer
We’ll arrange for a HomeServe-approved engineer to come out at a time to suit you.
That’s it – simple
We’re here to help around the clock – so no more worrying about being left in the dark.
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Contact us
Still need help? Give us a call.
Monday to Friday: 8:00 20:00
Saturday: 8:00 16:00
Sunday: 10:00 16:00