Heating and Boiler Cover

Keep your home safe and warm

Get a quote

Gas and central heating protected

From as little as £12.50 a month, our Heating and Boiler Cover helps to protect your heating, plumbing and electrics in the event of damage or breakdown. Price subject to a £50 excess per claim 1.

Boiler replacement promise

If we can’t repair it, we’ll help to replace it.

Approved engineers and parts

All parts provided by HomeServe-approved engineers are guaranteed for 12 months.

Annual boiler service

We’ll check your gas boiler and carbon monoxide detector each year – keeping you safe and warm.

What's covered

With these prices you'll pay the first £50 on every claim. You can also choose to pay £0 excess - get a quote to check the price for that option.

£12.50 per month
Heating and plumbing
£15.50 per month
Heating, plumbing,
electrics and Security
£18.50 per month
Annual gas boiler service and carbon monoxide detector check (detector included)      
Repairs to gas boilers and central heating (once they pass the health check)      
Gas boiler replaced if we can’t fix it – if under 7 years old you only pay your chosen excess, if 7 years or over you’ll need to contribute £500 as well as your chosen excess    


Repairs to leaking pipes, joints and drains      
Unblocking of sinks, toilets and pipes      
Repairs to electrical wiring      
Protect your home following damage to the roof      
Repairs to external windows and door locks that secure your property      
Removal of mice, rats, wasps or hornet nests      

What's not covered

We can't cover any plumbing, electrical or security problems within the first 14 days of your cover - but we’ll provide you with a quote for repairs. Other things not covered include:

Heating exclusions
External gas supply pipe (responsibility of National Grid)
Any gas appliances, oil-fired heating systems or under-floor heating
Plumbing exclusions
Repairs to external guttering, rainwater downpipes and soakaways
Electrics & Security exclusions
Household appliances
Replacing locks or lost keys if you have access to another set

Take a look at our terms and conditions for full details of what's not covered.

 Read our terms and conditions (751 KB)


To take out our heating and boiler cover:

  • You must live in your own home (not a rented or sub-divided property) in the UK (excluding NI, the Channel Islands and Isle of Man)
  • Your home must be heated by natural gas and can’t be used for business purposes
  • Your property cannot be a flat, maisonette, mobile home or bedsit
  • Your boiler must also pass the health check we carry out to make sure it’s safe. If your boiler fails the health check, we’ll give you a full refund of any premiums you’ve paid

Ready to get cover?

Simply select the type of cover you'd like when you get your quote.

How our claims process works

Whatever happens, we’re here when you need us – online and over the phone.


Get in touch

Need to make an emergency claim? Call us anytime on 0345 030 7310 2.

Or if you’d like to book an appointment for non-urgent repairs, simply log in to MyAviva (as long as you don’t have an excess on your policy).


Arrange an engineer

We’ll arrange for a HomeServe-approved engineer to come out at a time to suit you.


That’s it – simple

We’re here to help around the clock – so no more worrying about being left in the dark.

Contact us

Still need help? Give us a call.

0800 015 4832

Monday to Friday: 8:00am - 8:00am

Saturday: 8:00am - 4:00pm

Sunday: 10:00am - 4:00pm