We use cookies to give you the best possible online experience. If you continue, we’ll assume you are happy for your web browser to receive all cookies from our website. See our cookie policy for more information on cookies and how to manage them.


Live my future

Ways to max your enjoyment of retirement

How do I claim the State Pension?

Video transcript

You won’t receive your State Pension automatically - you have to apply for it.

A letter should come to you four months before you reach State Pension age, telling you what to do.

If you don’t claim your state pension, it will be automatically deferred until you do, which can increase the amount you get.

I’ve just told them that!

What is an annuity?

Video transcript

An annuity is a retirement income plan bought with your pension pot.

It’s designed to provide you a guaranteed regular income for the rest of your life.

The amount of income you’ll get for a given lump sum will depend on your age, health, lifestyle and type of annuity.

Annuity or lump sum?

Video transcript

When you retire, you could withdraw all your pension – however, you could receive a large tax bill.

You could purchase an annuity where the income is taxable.

Or another option is to take up to 25% of your pension as a tax-free lump sum, and to purchase an annuity with the rest.

Finally, you could leave it invested and take money as and when needed. But like these lifts, the value of pensions can go up as well as down.

Trace your lost pensions

Video transcript

These days, people change jobs frequently. As a result, they may have pensions that they’ve forgotten about or have lost the paperwork for.

Don’t worry if this sounds like you, because you can get free help from the Government’s ‘Find Pension Contact Details’ webpage.

Just go to www.aviva.co.uk/pension-tracing (Web address moves to bottom of the screen and stay son screen through the duration of the video) and contact the Pension Tracing Service.

Their details can be found on our pension tracing page. You’ll just need to know the type of pension you’re looking for, whether it be a;

  • A workplace pension

  • A personal pension

  • Or a civil service, NHS, teacher or armed forces pension.

You’ll also need to know the employer’s name. The Pension Tracing Service will then give you the details you’ll need to contact your pension scheme provider.

To help your pension provider when you contact them, please have to hand your full name, home address and any other contact information, like phone number or email. It’s that simple!

Using your pension money

Retirement on the horizon? Find out what your options are.

My Retirement Planner

Use our tool to find out what your pension might be worth when you retire.


Already have a pension with Aviva? Monitor it online at the touch of a button with MyAviva.

Back to top