What to do next if we’ve messaged you about an unclaimed policy

Have we been in touch about an unclaimed policy?

If we’ve sent you a letter or message about an unclaimed policy, it’s because we’d like to talk to you about it.

It might be about a policy in your name, or a policy that was held by someone close to you that has passed away.

Don't worry if you’re not aware of any policy. Give us a shout and we'll guide you through updating our records and fill you in on the next steps.

Your data

Discover how we handle your data and reach out to us with any questions about your personal information here.

How to get in touch

Giving us a ring is usually the quickest way to speak to us, but we’ve included contact details in any messages we’ve sent you. To protect against fraud, check our website to make sure the contact details are the same. Keep any policy details we've sent you nearby when you get in touch, and you’ll glide through the process.

We’re a member of the Association of British Insurers

We’re a member of the Association of British Insurers (ABI) and support their mission of helping people stay afloat of their pensions, savings and investment products. The ABI keeps a member-only register of financial service companies, even if they've gone through changes like mergers or name updates. This makes it easier for you to track your policies. Check out their website to find the right contact details for the company now handling your policy.