Travel customer reviews

Buyer rating

This product has been awarded an overall rating of 4.5 / 5 from 581 customer reviews

Rating breakdown

581 reviews

  • 5 stars awarded by 397 reviewers
  • 4 stars awarded by 118 reviewers
  • 3 stars awarded by 35 reviewers
  • 2 stars awarded by 9 reviewers
  • 1 stars awarded by 22 reviewers

These reviews have been provided by customers who've bought a travel insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our travel insurance customers to leave a review after buying a policy. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy with us. Customers also have the option to provide a rating out of five on additional aspects of their experience.

We hope these reviews will help in your search for travel insurance.

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Rated 4.5/5 based on 581 customer reviews

Traveller gave this product an overall rating of 4 / 5

Quick and easy web site

With discount for being in the pension cost value was best around

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

Traveller

mosquitobite16 gave this product an overall rating of 5 / 5

good price good service and promt response

Good all round many thanks the price was good the service was better and the response time after the incident was good

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

mosquitobite16

Aviva1978 gave this product an overall rating of 5 / 5

Aviva1978

I was very very happy with the services I did receive and found your services good value for money.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Aviva1978

LoveTizzyCat gave this product an overall rating of 5 / 5

Have used this service for several years and have never been let down

It is a very easy service to use and the choice given is excellent too as well as value for money

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

LoveTizzyCat

Chevin gave this product an overall rating of 4 / 5

Good

Web page is easy to navigate. We've used the travel insurance before and will probably use it again.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
4 / 5

Chevin

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