How do I tell Aviva about a death on a life policy?
If a loved one held a life insurance policy with us and has died, find out how to let us know and how to start a claim. We’ll guide you through the claims process step-by-step and you can ask us any questions you have along the way.
Plus, to help you work out what other practical tasks you need to think about, we’ve pulled together a helping you through bereavement guide.
Explore more frequently asked questions
Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.
Home insurance
Travel insurance
Income protection
Aviva DigiCare+
Personal accident insurance
Pet insurance
Brexit
FAQ search tool
Not found the answer you need yet? If you have a particular question, try our FAQ search tool.