Pension discovery service

Find your missing retirement money

Don’t miss out on pension money from your old jobs. If you’re an Aviva pension customer, you can use our free Pension Discovery Service to find those missing pots. Take a look at this page to see how it works.

  • Find money you’re owed for your retirement
  • With a few bits of information from you, we can trace and contact your pension providers
  • It’s free with no obligation. You’ll get a full report, then you can decide what to do

Why use Aviva’s Pension Discovery Service

  • Any UK provider, any size

    Your old pensions don't have to be with us. To track them down you just need to have a current Aviva pension. Don't think a fund is too small to bother with, it's your money and it all adds up.

  • No obligation

    Just because it's free, doesn't mean there's a catch. We'll give you the information and you can decide what to do. We can add those old pensions to your Aviva pension if that's what you want.

  • You could be better off

    With 2.8 million lost pensions in 2022 worth an average of £9,470 [1]Footnote 1,  it’s well worth checking if you have a lost pension. That’s money which could come in handy for your retirement, however you choose to take it.

How it works

Once you’ve decided to track down your pensions, we can get right on it. It can take around three to six months to hunt them down. The time it takes will depend on whether you have a lot of information on your past pensions, and how quickly your previous providers get back to us. Whatever happens, we’ll keep you updated with our progress.

Sorry, we can't give pension reports for defined benefit pensions, but we'll send on any details that your provider has so you can contact them directly.

Step 1 of 3

Apply online

Tell us as much information as you can about where you’ve worked and any possible pensions. We can search for as many pensions as you like. Once we’re working on it, we’ll send you a confirmation email.

Step 2 of 3

We'll keep you posted

We can then use everything you tell us to search for your pensions and contact your pension providers. You'll get updates along the way, and we'll let you know if we need anything else.

Step 3 of 3

Get your free report

Once we have information back from your providers, we’ll send you a detailed report for each pension we find – other than defined benefit pensions. Then you can decide what to do. If you'd like to bring them together in your Aviva pension, we can do that too. 

Pension Discovery Service FAQs

Who can use this service?

What information will I need?

Important documents

Before you apply, please read the below documents. We’ll ask you to accept our Terms of Use as part of your application.

Aviva Pension Discovery Service Privacy Notice (PDF 157 KB)

Aviva Pension Discovery Terms of Use (PDF 172 KB)

Already have your pensions?

We have a separate service that can help you bring your pensions together. With all your money in one Aviva pension, you’ll have a clearer idea of your retirement fund. Plus, there’s less admin for you and you could even benefit from lower charges. 

Need pension advice or guidance?

Pension Wise from MoneyHelper is a free, government-backed service offering clear, impartial and specialist guidance on your retirement options. If you’re aged 50 or over, this service is available to you. Visit MoneyHelper or call 0800 138 3944 for full details of the service.

It may be worth getting in touch with your current pension provider to see if they can help you too.

If you need advice which is personal to you, speak to a financial adviser. If you don't have one you can find one at

Articles on pension basics

On hand to help with your pension – and anything else.

Aviva Insurance Limited. Registered in Scotland No 2116. Aviva, Pitheavlis, Perth PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm reference number 202153.

Aviva Administration Limited. Registered in England No 03424940. Aviva, Wellington Row, York, YO90 1WR. Authorised and regulated by the Financial Conduct Authority. Firm reference number 185746.