Important information concerning Zika virus

A number of countries have reported outbreaks of the Zika virus.

 We would advise travellers to check the health advice from NaTHNac (an organisation set up by the Department of Health with the broad aim of Protecting the Health of British Travellers) and the Foreign and Commonwealth Office for the latest advice before travelling and to find out more about the destination you are travelling to.

Zika is a mosquito-borne virus.  Most infections are mild and cause few or no symptoms with most people recovering on their own but there are risks to pregnant women and unborn babies. 

In the first instance if you are pregnant or planning a pregnancy you should seek advice from your GP before travelling and check the latest advice from the Foreign and Commonwealth Office

If you wish to cancel or amend your travel plans you should speak to your travel provider. 

If you are unable to recover your costs from your travel provider you are covered under your travel insurance policy where  your GP has advised against travel due to Zika concerns

Full cover remains in force  if you decide to continue with your travel plans, although you should ensure you follow the latest advice to be vigilant and take steps to avoid insect bites- through insect repellent and wearing protective clothing.

If you would like to make a claim you can contact us on 0345 030 6983. Alternatively, if you need to  find out more about any aspect of your travel insurance policy either visit our website at or contact us on 0800 015 2577 (lines are open 8am - 8pm Monday to Friday, 9am - 5pm on Saturday and 10am - 4pm on Sunday).

Published: 3rd August 2016 - Updated 9th August

Back to top